Terms of Service

Effective date: August 3, 2026 · Updated October 29, 2026 · PanelTime™ (cjaevoucher.com)
PanelTime™ is a private drafting aid. It is not a government website and is not affiliated with the U.S. Courts, the Administrative Office of the U.S. Courts, or the federal eVoucher system.

1. Acceptance of terms

By using PanelTime™ you agree to these Terms of Service. If you do not agree, do not use the service.

2. What PanelTime™ is

PanelTime™ is a private software tool that assists CJA panel attorneys (CJA-20 and CJA-30) and CJA service providers (CJA-21) — including interpreters, investigators, and experts — in converting time records into CSV files formatted for import into the federal eVoucher system. It is a drafting aid only.

You are solely responsible for your voucher. Whether you are a CJA-20 attorney or a CJA-21 service provider, you remain solely responsible for the accuracy of every time and expense entry you submit for payment. By downloading and submitting a CSV generated by PanelTime™, you certify — as required by the Criminal Justice Act and the terms of your CJA appointment — that the entries are accurate, necessary, and properly categorized. PanelTime™ does not verify the accuracy of your entries.

3. No affiliation with the U.S. Courts

PanelTime™ is not affiliated with, endorsed by, or operated by the United States Courts, the Administrative Office of the U.S. Courts, or any government agency. The federal eVoucher system is operated by the judiciary. PanelTime™ simply produces a CSV file in the format that system accepts.

4. Your data and files

To provide its services, PanelTime™ transmits uploaded documents and time entry data to third-party AI processing services. This data is used solely to extract and classify time entries and is not sold to any party. PanelTime™ may retain uploaded files and time entry data to operate and improve the service. You should not upload documents containing information beyond what is necessary for time-entry conversion.

5. Free trials and subscriptions

Converter

  • New users receive 3 free conversions upon email verification.
  • After the free trial, unlimited conversions require an active subscription (monthly or yearly) billed through Stripe. Subscribers who already pay through PayPal can stay on PayPal.

Handlebill

  • New users receive a 7-day free trial of Handlebill upon email verification. No payment is required to start the trial.
  • After the trial period, continued access requires an active subscription (monthly or yearly) billed through Stripe. Subscribers who already pay through PayPal can stay on PayPal.
  • Time entries and case data created during the trial are preserved and remain accessible after subscribing — you do not start over.
  • Access is suspended (but data is retained) if a trial expires without a subscription or if a subscription is cancelled. Data will not be deleted solely due to account inactivity.

All subscriptions

  • Subscriptions renew automatically each month, or each year if you choose yearly billing, until cancelled. Yearly plans are billed once a year at ten times the monthly price.
  • You may cancel at any time from your account page (Billing & plan). Access continues through the end of the paid period.
  • Pricing is subject to change. Active subscribers will be notified before any price increase takes effect. Subscribers who already pay through PayPal keep their current plan and price, and receive at least 30 days’ notice by email before any change.
  • Refunds are not provided for partial billing periods, except that where these terms say unused time is credited, it is credited to your account balance and is not paid out in cash.

Add-ons

  • Phone text message (SMS) reminders are an add-on to Handlebill and cannot be bought on their own. Each text plan includes a set number of texts per month, and one reminder is one text. When the month’s texts are used up, reminders pause until the next month or until you move to a larger plan. Text packs are not sold.
  • Removing “via Handlebill” from your texts is an optional add-on to a text plan.
  • If your Handlebill ends or is cancelled, your text plan and the “via Handlebill” option end with it, and any unused time is credited to your account balance.
  • Extra users (team members) are an add-on to Converter or Handlebill, billed per user. See “One person per plan” below for who they are for.

One person per plan

  • Each Converter or Handlebill plan is for one attorney or one CJA-21 service provider, the person named on the vouchers, and covers only that person’s own vouchers, cases and time.
  • Extra users are for the subscriber’s own assistant, secretary or bookkeeper, who works only on the subscriber’s vouchers and cases. An extra user may not use the account to prepare vouchers for any other attorney or service provider, and does not get vouchers or cases of their own in the account.
  • A billing service or firm that prepares vouchers for more than one attorney or service provider needs a plan for each one. Contact us about plans for billing services. Handlebill is one account per attorney.
  • We may review account activity, for example the volume of conversions, to check that a plan is used as described. If a plan is used for more people than it covers, we will contact you and you must add the right plans; we may suspend access if that is not corrected.

Team members

  • You decide who to invite (for example, an assistant or secretary) and what each person can use: cases, text message reminders, analytics and billing. People you invite can add, change and delete data in the areas you allow.
  • You are responsible for the people you invite and for everything done in your account under their logins. You can remove anyone at any time.
  • Invitation links expire after 7 days.

Referrals

  • If you share your referral link, a new customer who subscribes through it may receive a free first month of Converter or Handlebill (up to $49), and you may earn a reward (up to $49) after they have been a customer for two months. Rewards have no cash value, may be limited or changed, and may be withheld for abuse, including referring yourself or creating accounts only to earn rewards.

6. Acceptable use

You agree not to:

  • Use PanelTime™ to submit fraudulent or inaccurate vouchers
  • Circumvent the free-trial limit through throwaway email addresses
  • Reverse-engineer, scrape, or abuse the service
  • Create accounts or sign-ups only to earn referral rewards
  • Use one plan, login or extra user to prepare vouchers for more than one attorney or service provider
  • Use the service for any purpose other than legitimate CJA-20, CJA-30 or CJA-21 time-entry and expense drafting

7. Data loss and backup

Keep independent copies of your time records. PanelTime™ is not responsible for lost, corrupted, deleted, or inaccessible data, including time entries stored in your Handlebill account. Data loss can result from technical failures, account cancellation, or circumstances beyond our control. We strongly recommend that you email your CSVs to yourself regularly and maintain your own backup of all hours worked. Do not rely solely on PanelTime™ as the only record of your billable time.

8. Handlebill™ — time tracking and analytics limitations

Handlebill™ is a time-tracking and practice management tool. It is not accounting software, and nothing in Handlebill™ constitutes financial, tax, or legal advice.

Analytics figures are estimates only. The fees, totals, and year-end summaries shown in Handlebill™ Analytics are calculated using historical CJA statutory rates and the time entries you have recorded. These figures may contain errors or omissions and are intended for general practice management purposes only — not for tax filing, financial reporting, or accounting. Always verify your income and expenses against your actual payment records. Handlebill™ Analytics does not replace your accountant, CPA, or tax advisor. You are solely responsible for the accuracy of any figures you report to the IRS or any other authority.
  • Time entries may be misclassified, duplicated, or omitted if entered incorrectly.
  • Fee calculations use published CJA hourly rates and may not reflect adjustments, reductions, or rejections applied by your district court.
  • Expense totals reflect only what has been entered in the app — they are not a complete record of your practice expenses.
  • Year-end CSV exports are provided for convenience and have not been audited or verified by any accounting professional.

9. SMS court reminders

Phone text message (SMS) reminders are an add-on to Handlebill™. You can also add your own appointments, such as a client meeting, and send reminders for them in the same way. Reminders are not sent for closed cases, and each reminder uses one text from your plan’s monthly allowance.

Handlebill™ lets you add contacts to a case (for example, your client or a family member) and send them automated text-message reminders about upcoming court dates. When you add a phone number for a contact and enable SMS reminders, you:

You are solely responsible for getting permission to text each person. Whether you are an attorney or a service provider, you alone are responsible for obtaining, documenting, and keeping each recipient's permission to receive text messages before you add their number, including a client's authorization before you add a family member or other third party. The consent checkbox in Handlebill™ records only that you confirmed this; PanelTime™ does not contact recipients to obtain, check, or verify their permission.
  • represent and warrant that you have obtained that person's prior express consent to receive text messages at the number you entered, and that you will keep a record of that consent;
  • confirm that consent, using the checkbox for each contact, before text messages are turned on for that person;
  • are solely responsible for the content of the reminders and for making sure that sending them complies with applicable law, including the Telephone Consumer Protection Act, carrier rules, and the professional-conduct rules on client communications and confidentiality in your jurisdiction;
  • will not enter a phone number you have no authority to contact, and will promptly turn off SMS for anyone who withdraws consent or tells you they no longer want text messages; and
  • understand that reminders are sent in your name and include instructions to reply STOP to opt out. Our messaging provider blocks further texts to a number that replies STOP, but Handlebill™ may not show you when that happens, and you remain responsible for honoring any other request to stop.

PanelTime™ is a software provider. It does not obtain or verify recipient consent. Reminders contain case details you enter (such as the defendant's name, hearing type, date, time, and location), and you decide whether sending that information by text is appropriate. Text messages are not encrypted and delivery is not guaranteed — do not rely on SMS reminders as your only record of a court date. You agree to indemnify and hold PanelTime™ harmless from claims arising from messages sent without valid consent or in violation of law.

Reminders are a courtesy, not legal notice, and we are not responsible for missed court dates. Text messages and other reminders sent through Handlebill™ may be delayed, filtered, blocked, or not delivered, may go to a wrong or reassigned number, may not be sent if a date, number, or setting is entered incorrectly or turned off, and may be affected by outages or by carrier or provider problems. Court dates can also change. PanelTime™ is not responsible or liable for any missed, late, or incorrect reminder, or for any missed court appearance, failure to appear, warrant, bond forfeiture, default, sanction, or other consequence, whether or not a reminder was sent or received. You remain solely responsible for tracking court dates, for notifying your clients and others of their obligations, and for your professional duties; recipients remain responsible for attending court. Never rely on Handlebill™ reminders as the only record or notice of a court date.

10. Disclaimer of warranties

PanelTime™ and Handlebill™ are provided "as is" without warranty of any kind. AI-generated text extraction and time-entry parsing may contain errors. You must review every entry before submitting a voucher or relying on any figure for financial purposes. We make no guarantee that CSV output will be accepted by any particular version of the eVoucher system, that analytics figures are free from miscalculation, or that any reminder will be delivered or will prevent a missed court date.

11. Limitation of liability

To the maximum extent permitted by law, PanelTime™ and its operators shall not be liable for any damages arising from your use of the service, including errors in time-entry extraction, missed entries, underbilling or overbilling, underpayment, rejected vouchers, lost wages or lost income, loss of stored data, or missed, delayed, or undelivered reminders and any missed court appearance or its consequences. Your sole remedy for dissatisfaction with the service is to cancel your subscription.

12. Governing law

These terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Diego County, California.

13. Changes to these terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance. Material changes will be communicated via email to active subscribers.

14. Contact

Questions? Email paneltimeai@gmail.com or write to:
PanelTime™ · 185 West F Street, Suite 100-D, San Diego, CA 92101